Refund and Return Policy

All Pacific Thyme CBD items are FINAL SALE! Therefore, we can not accept returns, exchanges or refunds. If you believe that you have received a damaged product, the wrong product or have missing items please contact us within 24 hours of receiving your order so we can investigate the matter.

Contact the PT CBD support team to report an issue with your order at


Our Shipping & Return POLICIES 

Ownership of a package is turned over to USPS and UPS. Responsibility of the package transfers to the buyer once shipped. We can not be held responsible for a lost, held, or damaged packages. We are not responsible for delivery errors via the carrier, or incorrect shipping info. Shipping is a service you purchase from USPS and UPS along with your order from us.